This makes me angry. They always say that. Shocked, shocked, shocked. Why is she so shocked? Has she not been listening? Is she oblivious? Or is it just public posturing to pretend she gives a shit. Because it keeps happening and no one is doing anything to fix the problem. They just pretend to be shocked until the headlines die down. I am so sad for this child and the family that will carry the pain for the rest of their days.