Audience demographics. That’s the metric I wish the industry would kick to the curb.

Demographics are usually the least helpful way to understand an audience. Unless you sell a product (or service) targeted by a demographic.

If you sell hair products for an afro or jewfro (ie; me) — demographics matter. If you sell menopause products, demographics matter. If you target customers in a small local region, demographics matter.

But for most folks selling online, demographics are useless. Psychographics are a more effective path to understanding the who/how/where of traffic generation and customer acquisition.

Top writer. Featured in NYT, Forbes.

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